Terms of sale

Beware: the text has been translated by Google Translate without corrections; in case of nonsense, the French version is authoritative.

 

PREAMBLE


These terms of sale are concluded between the seller (Crexeco) and any person wishing to make a purchase via this website, hereinafter, the buyer. By validating his order, the Customer declares to accept unreservedly the terms of this order as well as the whole of these terms of sale and declares to have the capacity to conclude a contract with the seller. 



 

OBJECT

The present conditions of sale aim to define the contractual relations between the seller and the buyer as well as the conditions applicable to any purchase made by means of this commercial site. The present conditions of sale will prevail over any other general or particular conditions not expressly approved by the seller. The seller reserves the right to modify his terms of sale at any time without notice: the conditions applicable will be those in force at the date of the order by the buyer. 



 

RATES AND PRODUCTS

The prices of our products are indicated in euro all taxes included except participation in the expenses of expedition. The products are invoiced on the basis of the tariffs in force at the time of the validation of the order subject to availability.

The works we propose are sold in compliance with the law Lang 81-766 of 10 August 1981 on the single price of the book. Under this law, rebates from resellers may not exceed 5% of the price of the work set by the publisher, apart from the exceptions provided for in the same law.

Promotional rates are subject to availability and can be revised without notice.

The products remain the property of Crexeco until the payment has been registered.

 

AVAILABILITY / UNAVAILABILITY

The products presented on this site are offered within the limit of available stocks and as long as they are visible on the site. In case of unavailability of the product after placing the order, the seller will inform the buyer by email: the order will be automatically cancelled and the buyer will be immediately refunded if his bank account has already been debited. In case of temporary unavailability, the buyer will be invited to wait or cancel his order. In the latter case, the buyer will be refunded if his bank account has already been debited.

CONFIRMATION OF THE ORDER

The purchaser who wishes to purchase a product online via the site must follow the online order process which includes an identification phase, a verification and validation phase of the selected products, a payment phase under the conditions provided and a Confirmation phase of the order and settlement. Confirmation of the order implies acceptance of the present conditions of sale, recognition of full knowledge and waiver of its own terms of purchase or other conditions. All the data provided as well as the recorded confirmation will be proof of the transaction. For any type of payment, the confirmation by email of the sending of your articles constitutes the acceptance of your order and thus forms the contract of sale between Crexeco and the buyer. 
Crexeco reserves the right to cancel or refuse any order from a customer with whom there is a dispute relating to an earlier order (payment, book return to Crexeco without prior authorization).

By confirming that they have read and accepted all the general terms and conditions of sale, the purchaser will refrain from relying on any contradictory document and in particular from its own general conditions of purchase. 
In all cases, shipments will be made only after registration of the payment.

 

PAYMENT

The buyer will have to make the payment either by:

  • VISA or MASTERCARD via PayPlug indicating the ssue of the card, its expiration date and its cryptogram (last 3 digits situated on the back of it). PayPlug, a French society (for more www.payplug.com/fr/), uses the 3D-Secure protocol for secured online payments.
  • Bank Transfer, a detail command with the number of our bank account for the buyer to realise the transfer is available when they click on the "order" button after having validate the command.
  • Cheque to Crexeco, sent at the address: Crexeco - 20 rue sous le Courtier - 63460 Beauregard-Vendon. This information is accessible when the buyer clicks the button "order" after having validated the order.
  • PayPal with the ID contact@crexeco.fr. An extra cost of 3.4% is adding upon payment to cover costs requested by PayPal.

The price is due on order. Online payments are made by secure system so that no third party can access the data transmitted on this occasion.

DELIVERIES AND RETURNS

On receipt of the payment, Crexeco sends the parcel to the home with tracking of the parcel (varying according to the country of destination).

For carriers other than Colissimo, the recipient receives a parcel number as soon as the order is sent to track the package on the carrier's online tracking platforms. Any protest relating to damage occurring during transport must be made by reasoned complaint, a copy of which shall be sent to the seller, to the carrier, within three days of delivery. Delivery times are given as an indication.

If he opts for the option "without tracking the package", no recourse will be possible in case of loss of the parcel by the carrier.

The order is sent to the delivery address indicated during the ordering process. It may differ from the billing address. The consignee must make every effort to be able to receive the parcel; in case of repeated absence, the carrier may decide to return the parcel to the sender. In this case, the liability of Crexeco can not be incurred.

On receipt of the payment, the order is processed as soon as possible, usually within 2 working days. If Crexeco personnel are not available for several consecutive days, an announcement is made on the website, such as "No dd / mm to dd / mm". Then a parcel is shipped and must reach the buyer 2 to 3 days later for shipments in France. For shipments abroad, the delays are longer and beyond our control. There may be delays in delivery. If the buyer still has not received his package 10 days after the confirmation of his order, please contact us as soon as possible.

Crexeco undertakes to refund or exchange as soon as possible any defective, non-conforming or non-conforming items, provided that they are returned to us within 14 days, as evidenced by the postmark original. Shipping costs will be refunded to the buyer.

In the event that the buyer wishes to be reimbursed for one of the valid reasons stated above, his account will be re-credited with the amount of his order.

All returns must be sent to Crexeco - 20 rue sous le Courtier - 63460 Beauregard-Vendon, in their original packaging, complete, in good condition, and accompanied by a copy of the invoice.

This commitment excludes:

  • Physical damage to the product surface, such as e scrapes;
  • The damage caused by accidents, fire, water...

 

Limitation of Liability:

Crexeco shall not be liable for incidental or consequential damages of any kind, resulting in loss of income, profits, or other financial loss in connection with or in connection with the sale or use of the product. Crexeco's entire liability is limited to replacement or refund, depending on the option chosen by Crexeco.

 

SHIPPING

  • For shipments in France, Europe and North Africa, the rate is fixed €3 for orders of 1 to 30 copies. For more copies, contact us.
  • For the rest of the world, rates are based on the weight of the order and / or the total amount and / or the delivery method chosen and / or destination.
  • Depending on the number of article, a decreasing cost will be applied or postage will be offered.

RESPONSIBILITY AND COMPETENT JURISDICTION

We shall not be liable for any breach of our contractual obligations due to a case of force majeure: disasters, strikes, fires, floods, failure or breakdown of equipment, means of transport or communication.

The products offered comply with the French legislation in force. Crexeco can not be held liable for non-compliance with the legislation of the country where the products are delivered (prohibition of title). It is the buyer's responsibility to check with the local authorities the possibilities of importing or using the products he intends to order.

These terms of sale are subject to French law. All disputes relating to the relationship between Crexeco and the buyer are subject to the exclusive jurisdiction of the French courts.